Division: Technology
Position: Desktop Support Engineer
Location: Thane, India

Purpose of the Job:

Work with IT global services manager and IT staff to prioritize, escalate and manage open incidents based on priority and resource availability – gradually take on more responsibility and challenging IT infrastructure tasks in our global team.

Key Requirements:

  1. Bachelor’s degree in technology fields with 3 to 5 years of experience working as a Systems Engineer
  2. Have strong technical ability in identifying, analyzing, and resolving IT problems
  3. Knowledge of Windows Server 2008R2 – 2019, Azure, or Office 365 is a plus
  4. Expert technical knowledge of PC Operating Systems, including Windows 10 devices
  5. Should know about SharePoint, OneDrive, Exchange Online, Skype/Teams – Possess an understanding of the ITIL Process
  6. Good communication skills (written and oral), good computer skills, and comfortable working in US hours. Location: Thane, India

About Quatrro Business Support Services (“Quatrro”):

Quatrro is a technology-enabled, cloud-based outsourcing firm to small, mid to large enterprises across industries that’s changing the way companies think about finance and accounting and technology services. They provide world-class teams combined with highly personal service, and a portal that let you see and manage everything online.  The trouble with most back-office outsourcing solutions is that they leave you with too many missing pieces – in the client experience, in the work delivered, in the reporting you receive, and more.  With smarter systems and over 1,200 specialists in fields ranging from finance to technology services, Quatrro helps you see further, scale smarter and stand stronger.  And that’s why we consistently achieve very high customer, and employee, satisfaction ratings. Quatrro. Get More to Go On.