Presales - Solution Associate (SMB)
Division: Customer Support Services
Position: Presales - Solution Associate (SMB) | 3 openings
- Responsible for providing Frontline Helpdesk support to B2B clients.
- Providing resolution to the customer’s request via emails.
- Working Knowledge of MS Office and Windows Operating System with good verbal & written communication.
- BSc, B-TECH, BCA are preferred as they have prior knowledge of technical terms.
- Previous experience in Helpdesk support would be preferred.