KEY REQUIREMENTS:

1. Responsible to provide Frontline Helpdesk support to B2B clients.
2. Supporting incoming requests via email, ticketing system & IM’s.
3. Working Knowledge of MS Office, Adobe Reader etc. with strong in documentation, analytical & problem-solving skills.
4. Any Undergraduate/Graduate with a minimum of one year of experience in International BPO with previous experience in Helpdesk support would be preferred.