One Stop Shop for Your Business Needs
The BPO Industry has evolved over the last couple of decades in terms of service delivery capabilities; however there still exists a large market which is underserviced and unaddressed. The key aspects which offer attractiveness to this market, also known as the “Mid Market’, from a service provider perspective include ability to consume a suite of services, offer ‘bundled services’ rather than standalone services and leverage opportunities for cross sell.
With a proven legacy of pioneering several trends in the BPO industry starting with setting up captive centers and introducing the concept of 3rd party services, Quatrro has recently conceptualized a range of services that cater to the needs of mid market clients. Quatrro’s range of ‘SMB Services’ have been identified after thorough market research and are adapted around the needs of Small and Medium businesses. The service suite integrates core business processes in uniquely bundled and affordable packages that will help the clients to lower Total Cost of Ownership (TCO), increase productivity and grow their business.
The services are offered through this unique online platform, that enables SMB clients to review, evaluate and buy the services off the shelf on a 24x7 basis. Flexible pricing based on pay-per-use ensures that the clients pay for only what they use.
Quatrro offers the following range of services to a range of industry verticals such as Restaurant, Retail, Auto, Grocery and NFP among others.
- SMB Tech Support – Tech Support and IT Management Services and office management for Small businesses
- HR Services – Managed HR Services for Small businesses
- Merchant Acquiring – Merchant Services for Small businesses