QBSS is Great Place to Work™ Certified for 3 Consecutive Years
QBSS Named to the IAOP 2024 Global Outsourcing 100®
Named to the Elite 150 in
the CRN MSP 500 List
Delivering back-office function performance assessments to quantify profit enhancements and benchmarking performance in core processes to target optimization efforts.
Rapidly establishing stand-alone (buy-side or sell-side) back-office systems and processes or providing TSA support and interim resources during periods of entanglement.
Providing shared services feasibility assessments and rapid execution action plans and client-specific shared services operations (including BOT) for IT, finance, accounting, and HR.
Driving G&A costs down through a combination of process, systems, and automation improvements leading to profit enhancement and ensured ROI results.
Providing interim staff resources (CFO, Controller, IT, accounting, etc.) to manage processes and document duties to ensure rapid knowledge transfer to incoming full-time staff.
Providing your leaders with the timely financial insight needed to accurately gauge performance, and identify opportunities for improvement and growth.
Enabling you to leverage process automation, enhance your cash controls, and improve the overall efficiency of your workflows, resulting in lower costs.
Empowering your organization to leverage best practice processes to maintain the future cash flow needed to ensure longevity and funding of future growth strategies.
Facilitating a transition from a merely “keeping the house in order” CFO function to one focused on creating value, with an emphasis on revenue optimization.
Aim to ensure you are an “Employer of Choice” in the marketplace, well-positioned to leverage industry best practices and compliance in HR Administration.
Streamline your HR functions from the execution of routine tasks to the management of the entire employee lifecycle.
Focus on crafting a dynamic blend of skills, backgrounds, and perspectives within your leaders and teams that drive innovation and success within your organization.
Enabling you to take advantage of the spectrum of cloud solutions to accelerate your cloud journey – from assessment, scope and migration to deployment and support, we handle it all.
Managing your entire network, and everything connected to it, with our 24*7 Network Operating Center (NOC) ensuring optimal service level performance for your users.
Providing a centralized helpdesk that offers 24*7 support, access to certified engineers and technicians, and a self-service portal for ticket management driven by agreed SLA’s.
Proactively protecting your organization with a 24*7 SOC, next-gen end point detection and response, dark web monitoring, email protection and backups, plus security awareness training.
Supporting the secure workplace of today with services to enable modern workspace platforms as well as enterprise mobility and device management.
Taking your organization to the next level with data analytics, business intelligence, and data warehousing deployment and ongoing support.
Leverage our team of experts for full-cycle system implementation services from requirements gathering, solution design, and development through testing, deployment, and training.
Ensuring your enterprise applications are running smoothly post implementation with integration and ongoing Level 1, 2 and 3 managed services all driven by agreed SLA’s.
Creating software solutions tailored to the specific needs of an organization from requirements gathering, to solution design and development.
Collection, analysis, and interpretation of data leveraging BI/DW tools and predictive analytics to provide reporting and insights that can inform business decisions.
Deploying and maintaining integration solutions that ensures seamless data flow between multiple systems in your technology stack to improve total cost of ownership (TCO).
Streamlining your business processes, reducing operational costs, and improving productivity with the right automation platform and customized solution to deliver ROI results.
“ What a year we had in 2022, and we could not have achieved success without the partnership and support from Quatrro. Our accomplishments in 2022 are due in no small part to our strong portfolio, where the developing Quatrro partnership plays an important role—having the right supplier partner, services portfolio, and delivery capability is vital to a successful services business. ”
“ We are very excited to work with Quatrro Business Support Services as we feel your team ‘gets it’ when it comes to customer experience and subscription management. ”
“ Congratulations on your persistent Collection efforts on this account. The customer has approved a payback for over $39K in deductions that were taken back in September 2021. This is a major impact on the Collection side as well as for our Sales Team.. ”
“ Quatrro’s Human Resources team provides a partnership that allows us to focus on our business We formally had a one-person Human Resources Department for a staff of 75. Quatrro brings expertise from the different sectors of HR who specialize in recruitment, onboarding, HRIS systems, staff documentation management, and staff performance resolution. The partnership with the HR leadership has led us through the selection and implementation of our first electronic HR system, assisted in the design of new onboarding procedures and systems, broadened our recruitment efforts, and assisted in managing staff performance issues. Recently, when I consulted our attorney about a staff performance issue, his first question was “What does say?” There is timely access to all HR staff as well as the Chief Human Resource Officer if needed. If a problem exists, it is identified and explored quickly. Resolution occurs through a collaborative effort that is monitored to ensure all systems are operating well. ”
“ It brings a lot of peace of mind having Quattro on call for HR, especially for a growing organization like ours! ”
“ Throughout the engagement, our administration team and ad hoc Compensation Committee worked with Quatrro to exchange and discuss the information on our staff. We had periodic meetings to ensure we were on track, and which culminated in a plethora of market data and research that Quatrro Sue shared with us. The result was a well-designed salary grade/band range chart, along with the skill set criteria for each pay band. All of this was presented to our Executive committee and has been approved for implementation. This interaction and engagement with Quatrro was a great investment for our staff and the continued growth with our non-profit. ”
“ Quatrro led our leadership team through an engaging and iterative process to translate our roles into concrete activities, priorities, and performance measures. They were thorough and compassionate in helping us to articulate the myriad hats we wear in our roles and to critically reflect on how we are spending time on vs. what we should be spending time on. The facilitation illuminated gaps in our organizational capacity that have led us to reflect on our staffing structure and operational processes overall. Even 4 years later, the matrices have become a great roadmap in describing the unique functions of each role to the rest of the internal team, facilitating performance evaluations, and succession planning for the leadership team. ”
