Technology Services

Stay ahead of the curve with our competent,
customizable Technology Services

Technology is often the fiber on which organizations must run smoothly. QBSS is a channel-friendly partner that contributes to your business growth and employee productivity with our high-quality, rapid deployment Technology Services.

We proactively monitor, prevent, troubleshoot and resolve comprehensive technology related issues. QBSS’s professional and integrated support system allows customers to execute business processes quickly and efficiently. We utilize technology resources to ensure that we meet customer’s technology needs. Eliminate and prevent system downtimes and help maximize your customer’s profitability while also satisfying customers consistently.

Our Current Offerings

Business Velocity

QBSS provides cloud professional services delivered by engineers with deep technical expertise, enabling customers to take advantage of the spectrum of cloud solutions. Our services accelerate the growth of your business with security threat prevention, define and execute customers’ cloud journey, helps you focus on your core business, expedite projects and avoid costly errors. All this along with built-in benefits such as: accelerating transformation, optimizing costs, availing expertise, and gaining service flexibility. We provide our services for market-leading public cloud providers such as Microsoft Azure, AWS, IBM Cloud & Google. We help our customers to extract maximum benefits from:

Public Cloud

  • QBSS experts understand the strength of the Public Cloud. It is the most recognized model of cloud computing, where cloud services are built utilizing shared resources that are pooled together and provided in a virtualized environment. These services can be accessed over a public network.

Private Cloud

  • The modern data center includes Private Cloud solutions which offers the same ability to distribute solutions while offering many of the same benefits as the Public Cloud. However, the private cloud offers additional control and customization which are available because of dedicated resources and delivery of a higher level of security and privacy through internal hosting and client-controlled firewalls.

Hybrid Cloud

  • Hybrid cloud is a solution that combines a private cloud with one or more public cloud services, with proprietary software enabling communication between each distinct service. A hybrid cloud strategy provides businesses with greater flexibility by moving workloads between cloud solutions as needs and costs fluctuate.

Our scalable services support the complete lifecycle of your business transformation by drawing on our experience to address your pain points. We provide a total Managed Services offering through multiple fully secured NOC delivery centers, staffed 24×7 with highly skilled and certified engineers. QBSS NOCs utilize industry best practices and processes which are vetted and certified for ITL, PCI, HIPPA and SOC compliance. The QBSS Managed Services Platform is built upon tools that provide customers automated performance and alert notification, real-time tracking through an Executive Dashboard for patch management and AV updates, AD/Exchange maintenance, asset reporting and remediation. Our Managed Services include:

Support Desk Services

  • Centralized Support Desk
  • Certified Engineers and Dedicated Technicians
  • 24/7 Remote Client/Employee Support
  • Secured Self-Service Customer Portal

Network Management

  • Complete Network Management for Availability, Performance and Fault Monitoring
  • Centralized Switch Port and IP Address Management
  • Automated Reporting and Alerting
  • Firewall Security Management

Application Management

  • Performance and Fault Monitoring
  • Application Support Including “How-to Services “, Self-service and Advisory Support
  • Automated Performance Metrics for Applications and Servers

Server and Cloud Management

  • Availability, Performance and Fault Monitoring for Server Computing Infrastructure
  • Automated Reporting and Alerts for Fault and Threshold Breach and Utilization
  • Agent-less NMS Implementation Using SNMP and WMI
  • Automated Monitoring of Critical Services, I.E., Web, FTP, DNS, DHCP Etc.

Desktop & Mobile Device Management

  • Single Management Console for All Mobile Devices
  • Remote and Automatic Management Capabilities
  • Support Available for Desktop, Tablets, Smartphones and Apps on All Platforms Including IOS, Android, Win8 and RIM
  • Automated Desktop Lifecycle Management

Security Management

  • Proactive Monitoring
  • Security Assessments
  • Management of Intrusion Detection
  • Security Audits
  • Patch Management

QBSS provides an enterprise-wide solution that streamlines day to day operations so you can concentrate on strategic goals. Our Business Enablement Services include:

  • Pre-Sales Operations Support
  • Centralized Helpdesk
  • IT Infrastructure Support
  • Sales Training and Knowledge Base
  • Billing/Revenue Management Services
  • Business in a Box – a complete package of services leveraging QBSS’s full offering from Finance & Accounting to HCM to Business Improvement Services enabling any business with all of the back-office support they need to get up and running quickly

QBSS provides modern-day mobility services to support business needs and drive customer’s digital transformation security along with compliance and enforcement. Our Mobility Services include:

  • Device Management
  • User Access and Identity Management
  • Modern Workspace
  • Enterprise Mobility
  • Device Security (VPN, Encryption)
Get more to go on

How we give our clients More to Go on, while focusing on technology prowess:

See Further
  • Stay updated with the latest technology
  • Gain business continuity and consistent customer experiences
  • Enhance employee communication and performance
Scale Smarter
  • Accelerate Transformation with experts that can get you there faster
  • Enhance technical and technological capabilities, without inflating overheads or sacrificing quality
  • Focus on “big-picture” initiatives and not back-office operations
Stand Stronger
  • Rest assured that we Own the Resolution – we make sure your issue is fully resolved before we walk away
  • Garner actionable insights with a team of industry experts
  • Leverage benefit from vertical-specific best practices, maintaining better outcomes and standards
Our partnerships give us (and you) an added edge – more to go on!

Our 3rd party and proprietary tools enable
our Technology Service teams to empower you:

Industry

Vertical experience and authority to
provide domain expertise and benefits

Now you have a way to get more to go on. Reach out to us.

Request a demo