Technology Services
Stay ahead of the curve with our competent
& customizable Technology Services
Today, business is all things IT! Whether it is delivering a smooth customer experience through your website, managing inventory, improving employee productivity, staying compliant with industry standards, or securing data, accessing best-in-class technology is imperative.
Technology will delight your most important stakeholders and boost your market value when done right. But get it wrong, and you risk severely damaging your brand.
QBSS is a channel-friendly business IT support service provider catering to information technology needs across industries. We offer the right mix of IT solutions and human expertise to maneuver the ever-changing business landscape.
Business IT support services to keep your technology concerns at bay:- Operational IT Services: Minimize costly system failures and downtimes while eliminating the stresses of managing an in-house IT team.
- Centralized support desk
- 24*7 remote client/employee support
- Secure self-service customer portal
- Certified engineers and dedicated technicians
- Cloud Solutions: Whether you’re looking to access data storage space or improve your team’s ability to work on the go, rely on us to integrate cloud solutions for your business that are reliable, secure, and economical.
- Scalable IT Team: Our scalable IT resources and expertise are at your disposal to support your aggressive growth.
- IT Security: Implement the best-in-industry IT security standards to develop a cybersecurity strategy that includes proactive 24*7 monitoring, patch management, firewalls across IT assets, IT backups, security audits, disaster recovery plans, and management of intrusion detection.
- Business IT Apps: Create an ecosystem of IT applications to boost collaboration and communications in your organization at all levels. With QBSS as your business IT support service partner, you can better leverage powerhouse IT applications from vendors like CISCO, Microsoft, and Google, among others.
- Compliance Solutions: Effectively use IT to ensure compliance to industry regulations such as HIPAA, ISO27001, DPA and among others
Small Business IT Services: As a small business, you may not have a massive budget for technology, but that doesn’t mean you should sacrifice your business of enterprise-level IT solutions. Contact us today to find out how we can help your business run smoothly with innovative and affordable IT solutions.
Our Current Offerings
QBSS provides cloud professional services delivered by engineers with deep technical expertise, enabling customers to take advantage of the spectrum of cloud solutions. Our services accelerate the
growth of your business with security threat prevention, define and execute customers’ cloud journey, helps you focus on your core business, expedite projects and avoid costly errors. All this along with built-in
benefits such as: accelerating transformation, optimizing costs, availing expertise, and gaining service flexibility. We provide our services for market-leading public cloud providers such as Microsoft
Azure, AWS, IBM Cloud & Google. We help our customers to extract maximum benefits from:
Public Cloud
- QBSS experts understand the strength of the Public Cloud. It is the most recognized model of cloud computing, where cloud services are built utilizing shared resources that are pooled together and provided in a virtualized environment. These services can be accessed over a public network.
Private Cloud
- The modern data center includes Private Cloud solutions which offers the same ability to distribute solutions while offering many of the same benefits as the Public Cloud. However, the private cloud offers additional control and customization which are available because of dedicated resources and delivery of a higher level of security and privacy through internal hosting and client-controlled firewalls.
Hybrid Cloud
- Hybrid cloud is a solution that combines a private cloud with one or more public cloud services, with proprietary software enabling communication between each distinct service. A hybrid cloud strategy provides businesses with greater flexibility by moving workloads between cloud solutions as needs and costs fluctuate.
For more details on our Professional & Cloud Services
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QBSS provides the best-in-class cybersecurity services to support your business needs. Our cybersecurity services include:
- Advanced Endpoint Detection & Response
- Dark Web Monitoring
- Security Awareness training
- Web Gateway Security
- Multi-factor Authentication
- Password Management
- Security Assessment
- Encryption
- SIEM/Log Management
- Firewall
- Mobile Device Security
- Computer Updates
- SentinelOne Endpoint Detection and Response
- Security Operations Center (SOC)
- Email Protection and Backups for Microsoft 365
For more details on our Cybersecurity Services
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Our scalable services support the complete lifecycle of your business transformation by drawing on our experience to address your pain points. We provide a total Managed IT Services offering through multiple fully secured NOC delivery centers, staffed 24×7 with highly skilled and certified engineers. QBSS NOCs utilize industry best practices and processes which are vetted and certified for ITL, PCI, HIPPA and SOC compliance. The QBSS Managed IT Services Platform is built upon tools that provide customers automated performance and alert notification, real-time tracking through an Executive Dashboard for patch management and AV updates, AD/Exchange maintenance, asset reporting and remediation. Our Managed IT Services include:
Support Desk Services
- Centralized Support Desk
- Certified Engineers and Dedicated Technicians
- 24/7 Remote Client/Employee Support
- Secured Self-Service Customer Portal
Network Management
- Complete Network Management for Availability, Performance and Fault Monitoring
- Centralized Switch Port and IP Address Management
- Automated Reporting and Alerting
- Firewall Security Management
Application Management
- Performance and Fault Monitoring
- Application Support Including “How-to Services “, Self-service and Advisory Support
- Automated Performance Metrics for Applications and Servers
Server and Cloud Management
- Availability, Performance and Fault Monitoring for Server Computing Infrastructure
- Automated Reporting and Alerts for Fault and Threshold Breach and Utilization
- Agent-less NMS Implementation Using SNMP and WMI
- Automated Monitoring of Critical Services, I.E., Web, FTP, DNS, DHCP Etc.
Desktop & Mobile Device Management
- Single Management Console for All Mobile Devices
- Remote and Automatic Management Capabilities
- Support Available for Desktop, Tablets, Smartphones and Apps on All Platforms Including IOS, Android, Win8 and RIM
- Automated Desktop Lifecycle Management
Security Management
- Proactive Monitoring
- Security Assessments
- Management of Intrusion Detection
- Security Audits
- Patch Management
For more details on our Managed IT Services
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QBSS provides an enterprise-wide solution that streamlines day to day operations so you can concentrate on strategic goals. Our Business Enablement Services include:
- Pre-Sales Operations Support
- Centralized Helpdesk
- IT Infrastructure Support
- Sales Training and Knowledge Base
- Billing/Revenue Management Services
- Business in a Box – a complete package of services leveraging QBSS’s full offering from Finance & Accounting to HCM to Business Improvement Services enabling any business with all of the back-office support they need to get up and running quickly
For more details on our Business Enablement Services
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QBSS provides modern-day mobility services to support business needs and drive customer’s digital transformation security along with compliance and enforcement. Our Mobility Services include:
- Device Management
- User Access and Identity Management
- Modern Workspace
- Enterprise Mobility
- Device Security (VPN, Encryption)
For more details on our Mobility Services
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Get more to go on
How we give our clients More to Go on, while focusing on technology prowess:
See Further
- Stay updated with the latest technology
- Gain business continuity and consistent customer experiences
- Enhance employee communication and performance
Scale Smarter
- Accelerate Transformation with experts that can get you there faster
- Enhance technical and technological capabilities, without inflating overheads or sacrificing quality
- Focus on “big-picture” initiatives and not back-office operations
Stand Stronger
- Rest assured that we Own the Resolution – we make sure your issue is fully resolved before we walk away
- Garner actionable insights with a team of industry experts
- Leverage benefit from vertical-specific best practices, maintaining better outcomes and standards
Our partnerships give us (and you) an added edge – more to go on!
Our 3rd party and proprietary tools enable our Technology Service teams to empower you:
Ticketing system
Zendesk
Remote Support System
Logmein Rescue
Integrated language translation
Google Translate
Remote Monitoring and Management (RMM) tool
Connectwise Automate
Secure Contact Center Management for voice and chat
Cisco UCS
Latest Articles
The latest trends and strategies
Latest Articles
Infographics
Industry
Vertical experience and authority to
provide domain expertise and benefits
Now you have a way to get more to go on. Reach out to us.
