Managed IT Services
Stay ahead of the curve with our competent, customizable & Managed IT Support Services
As a growing business, you may not have a massive budget to invest in technology, or the required IT talent pool to access the best-in-class IT services, but that doesn’t mean you should deprive your business of enterprise-level IT solutions. And even if you do have the resources to build a substantial in-house IT department, you will most certainly hit a point where the economies of scale do not justify the burgeoning technology costs.
So, what’s the best tech-growth strategy?
In both cases, the solution is managed IT services! In a dynamic business environment, partnering with a managed service provider (MSP) gives you the freedom to develop your company’s IT capability with minimal deployment of resources. Managed services cover routine IT tasks such as monitoring and maintenance of equipment, data storage, network management, and remote monitoring/ troubleshooting. Today, managed services are focused more on proactive IT services such as software upgrades, security software updates, firewalls, patch testing, endpoint protection, email filtering, and avoiding network downtime issues.
Partnering with a managed service provider will significantly boost your:
The trick, as always, is to find a managed service partner who understands your business, has expertise in the latest automation tools, and can drive the ‘big-picture’ in your technology initiatives. QBSS is a strategic managed service partner catering to technology needs across industries. We offer the right mix of managed services and human expertise to help you maneuver the ever-changing business landscape.
Our managed service offerings include:
We can support your business with a global network of experienced teams, competencies, and assets by providing simpler, faster, safer, and more cost-effective IT solutions. Let’s talk.
Frequently Asked Questions
Break-fix IT services are generally offered at an agreed per ticket rate, or as tiered bundles of tickets at an agreed rate. Many businesses find that this option is not very cost-effective because it can be hard to predict their costs from month to month if they regularly have a large volume of reported issues or updates that need to be done.
Proactive managed IT services are generally priced either as a flat per FTE or per user rate per month. This pricing approach helps organizations to better control their costs and also often comes with an agreed service level agreement (SLA) for response times which leads to higher user satisfaction levels.
Investing in managed IT services enables an organization to address multiple business needs, such as:Cost Control:
Proactive managed IT services often help ease budgeting concerns for an organization because they ensure steady monthly payments for an ongoing level of expected service to the. Additionally, proactive managed IT services can save costs by catching things before they become a major problem resulting in losses or large expenses.. On the HR side of things, investing in managed IT services can save a lot of cost from recruiting, hiring, training, and retaining top IT talent in-house.Assured Reliability:
Managed service providers ensure 24/7 network monitoring and availability, as specified in the service level agreement. These service providers are typically focused on providing optimal technical support, in comparison to in-house teams, who often have to split their time and focus between helpdesk support and strategic business initiative implementation.Enhanced Efficiency:
Outsourcing IT services to managed service providers ensure in-house teams are able to address the strategic business initiatives needed or help the organization move to the next level of their core business. These providers also provide recommendations to enable the organization to optimize infrastructure performance thereby adding efficiency to the business infrastructure.