Chief Program Officer, Legal Services Provider for Non-Profits

“Quatrro led our leadership team through an engaging and iterative process to translate our roles into concrete activities, priorities, and performance measures. They were thorough and compassionate in helping us to articulate the myriad hats we wear in our roles and to critically reflect on how we are spending time on vs. what we should be spending time on. The facilitation illuminated gaps in our organizational capacity that have led us to reflect on our staffing structure and operational processes overall. Even 4 years later, the matrices have become a great roadmap in describing the unique functions of each role to the rest of the internal team, facilitating performance evaluations, and succession planning for the leadership team.”

Chief Program Officer, Legal Services Provider for Non-Profits